If you find that your order isn't quite right or has arrived damaged, we're here to help! Simply reach out to us via our live chat at your earliest convenience. One of our Customer Service team members will be dedicated to assisting you and looking into your concern. Sometimes, they might request clear photos to better understand the issue. This helps us not only address your immediate needs but also provide valuable feedback to our suppliers, ensuring continuous improvement in our service.
Please be aware that we're unable to arrange redeliveries for individual items. However, any personal credits applied will be promptly refunded to your account, and any company subsidies will be reimbursed to your company. Your satisfaction is our priority, and we're committed to making things right for you!