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  1. Feedr
  2. Customer FAQs

Customer FAQs

Your go-to resource for answers to commonly asked questions!

Getting Started

  • Cloud Canteen vs Catering
  • Navigating your Feedr dashboard
  • How to sign up and log in

Ordering Process

  • Catering Delivery Fees Update
  • How ordering deadlines work
  • How to edit or cancel an order
  • How to place your order
  • Cloud Canteen vs Catering

Help & Support

  • What happens if I forget to place my order before the cut-off time?
  • Why does my meal option say 'Sold Out’?
  • Resetting your password
  • App or website issues
  • Does the refund go back to my account?
  • I have a quality or safety concern
See all 9 articles

Scheduling & Deliveries

  • Changing your delivery times or delivery location
  • I'm looking for an ETA on my order
  • Delivery windows and tracking: how they work
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